1. Introduction

Expanse Digital ("we," "our," "us") is a growth marketing agency based in Mumbai, India, providing performance marketing, branding, content, web, and technology services to clients in India, the UAE, and internationally. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website (expansedigital.com) or engage with us as a client, prospect, or partner.

By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

Information you provide directly:

• Name, email address, phone number, company name
• Details submitted via contact forms, proposal requests, or newsletter sign-ups
• Information shared during discovery calls, briefs, or onboarding
• Payment and billing information (processed via third-party payment processors)

Information collected automatically:

• IP address, browser type, device information
• Pages visited, time spent on site, referral source
• Cookies and similar tracking technologies (see Section 6)

Information from third parties:

• Data from ad platforms (Meta, Google) when managing campaigns on your behalf
• Information from Shopify, CRM tools, or analytics platforms integrated with your account

3. How We Use Your Information

We use collected information to:

• Respond to inquiries and prepare proposals
• Deliver contracted services (performance marketing, branding, CRO, content, etc.)
• Communicate updates, reports, and campaign performance
• Improve our website and service offerings
• Send marketing communications (with opt-out available)
• Comply with legal obligations

4. How We Share Information

We do not sell your personal information. We may share data with:

• Service providers: hosting, analytics, email, and productivity tools we use to run our business
• Ad platforms: Meta, Google, and similar platforms when running campaigns on your behalf
• Legal authorities: when required by law or to protect our rights
• Business transfers: in the event of a merger, acquisition, or sale of assets

5. Data Storage and Security

We implement reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is 100% secure. Client campaign and business data is stored using industry-standard cloud infrastructure with access restricted to authorized team members.

6. Cookies and Tracking

Our website uses cookies to improve user experience, analyze traffic, and support advertising/retargeting (including via Meta Pixel and Google Ads tags). You can control cookie preferences through your browser settings.

7. Data Retention

We retain personal and client data for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law and contractual obligations.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing
• Withdraw consent for marketing communications
• Request a copy of your data

To exercise these rights, contact us at [insert email address].

9. International Data Transfers

As we serve clients across India, the UAE, and other regions, your data may be processed or stored outside your home country. We take steps to ensure appropriate safeguards are in place.

10. Third-Party Links

Our website may link to third-party sites (e.g., client case studies, social media). We are not responsible for the privacy practices of those sites.

11. Children's Privacy

Our services are not directed at individuals under 18. We do not knowingly collect information from minors.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date.

13. Contact Us

For questions about this Privacy Policy, contact: